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How stress impacts decision-makinglundi 1er août 2016
Corporations do an admirable job of perpetuating the idea that they run on reason and not emotion. Important decisions are announced using carefully-worded statements which suggest that the decisions were immaculately conceived by pure reason independent of the cognitive frailties of its executives.
Every time a corporation lays-off workers and embarks on (yet another) restructuring, we hear the same generic reasons : things like, "due to the current financial crisis we are forced to reduce our workforce." These reasons give a superficial impression of rationality even if most don’t survive close analytical scrutiny. They are meant to reassure, to reinforce the notion that these decisions were made after top executives carefully reviewed the facts and weighed the pluses and minuses of various courses of action.